Have a Question? Ask!

For quick questions, I recommend using the chatbot. If you need more assistance, you can contact me directly through the bot. For more detailed inquiries, email me. I usually respond within one business day.

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Ginny Reel Freirich

Ketubah-Arts is my online studio. I handle every aspect of every order and guide couples through the process, answering questions and making sure getting a ketubah feels clear and manageable from start to finish. I can answer any ketubah or art question.

EMAIL GINNY
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Rabbi Jonathan Freirich

I work with people who aren’t always sure where they fit, but know they’re seeking meaning, connection, or care. You can reach out to me with questions about Jewish texts, tradition, or ritual, especially in interfaith or nontraditional situations. I’m dually affiliated with Reform and Reconstructionist Judaism.

EMAIL JONATHAN

FAQs

  • Most orders move quickly through a very streamlined process. Minimum time with rush handling is about a week (fastest results with Rolled Canvas). Typical orders take about a month from order to delivery which is mostly time for the couple and their officiant to proofread.

    Proofs:

    • Most orders will receive a link to a password protected proofs page within 5 business days with a complete set proofs to review. Custom texts or custom design elements may add extra time.

    • Revisions are usually ready next business day.

    Rush handling ($75) guarantees proofs within two business days and same-day revisions. It is recommended for orders with less than 3 weeks before the wedding and required for orders with less than 2 weeks before the wedding.

    Printing: Production time varies by material and may change depending on supply availability.

    • Paper: 1–3 business days

    • Mounted Paper: 4–7 business days

    • Rolled Canvas: 2–4 business days (can be 1 business day with Rush Handling)

    • Gallery Canvas: 4–7 business days

    • Framed Canvas: 5–10 business days

    Shipping:
    Standard ground shipping within the continental U.S. usually takes about 2–5 business days (via USPS, FedEx, or UPS depending on location). Expedited shipping is available as an upgrade for $18.

    International orders:
    Canada, the U.K., and Australia orders are printed locally in those locations. Timelines are similar but may vary slightly by printing company and material. Not all options may be available in your location.

  • Prices vary by format, size, and material. I prepare every order to the same standard, and I structure pricing so I earn about the same amount no matter the size or material. I choose to do this so that couples may trust my recommendations and I have no pressure to upsell. All prices are listed in USD but ship worldwide and are subject to change to keep pace with inflation. (International orders are charged a flat fee of $35 USD to account for shipping or higher local production costs).

    Art Ketubot, printed

    • Paper: $294-$425

    • Mounted Paper: $319-$506

    • Rolled Canvas: $306-$589

    • Gallery Canvas: $342-$589

    • Framed Canvas: $363-$630

    DIY / Text Only Ketubah, printed

    • Paper: $238-$325

    • Mounted Paper: $256-$382

    • Rolled Canvas: $249-$379

    • Gallery Canvas: $278-$452

    DIY / Text Only Ketubah, Digital: all sizes $175
    Unformatted Text: $25 blank, $75 filled in

    There are add-ons and options that can increase prices, but these fees include of standard options and shipping.

    Why prices vary

    • Material & Shipping costs: mounted paper, gallery canvas, and especially framed canvas cost more to produce and ship.

    • Size: larger prints use more material, require different handling, and have higher carrier fees.

    Right-size guarantee
    I check every order for fit and legibility. If your selection looks too small, you can size up by paying the difference. If it looks too large, you can size down and I’ll refund the difference. I don’t charge any extra fee to change sizes since I want your ketubah to be a good fit for a lifetime.

  • I provide proofs for ketubot and other projects with changeable text. See a sample proofs page for a ketubah.

  • The best starting point is the Text Guide page. It has descriptions and will lead you where you need to go, showing all the options for each category of ketubah.

  • Custom texts and adding third texts in additional languages is absolutely allowed with no additional fee.

    Please provide your texts in an editable format (docx or google docs preserve right to left text best across systems). You can email them as an attachment directly to ginny@ketubah-arts.com either before placing your order (great if you want a size recommendation) or after.

  • If you are stuck and need an immediate answer during reasonable hours (US Eastern time zone), the chatbot will connect you for a text conversation - just ask to speak with a human.

    Otherwise, the best and fastest way to get in touch with me is by email. I usually answer very quickly (I promise, you aren't emailing into an abyss).

    I rarely accept phone appointments because written communication works better to get the job done.

    Email allows me to answer thoroughly and thoughtfully and send you all the relevant information. Plus, it allows me to keep track of details for your order even if you haven't placed it yet.