Frequently Asked Questions

 

A: If you look at each of the sample texts, you will see that there are blanks for the couple's names and dates. Rather than just 'bride' or 'groom' the ketubah contract is between specific people. It must include the names and dates.

The reason it is separated out has to do with the history of the ketubah. Traditionally the ketubah was prepared immediately before signing (it is still in some traditional circles). When people started using pre-printed ketubahs, the names and dates were left blank and filled in immediately before the ketubah signing either by rabbi or a scribe.

Once the internet made selling ketubahs very easy, the tradition of filling in the names and dates for an extra fee was preserved, even though what happens now is that the original artists (or often their assistants) are the ones doing it. Most websites charge about $75 for this ‘extra’ service. The reason it costs money is that we go through a proofing process with the rabbi, find the correct spelling of all of the Hebrew names, and fill in the Hebrew ritual date (which requires special knowledge - it isn't just writing the secular date in Hebrew), as well as actually filling in the information so that it looks nice.

Each ketubah that I sell is prepared for the couple and printed on demand. I used to just include filling in names & dates in the price since almost everyone wants it and most rabbis require it (they hate the very real possibility that they might spoil the beautiful look of a ketubah with handwriting). But many people then assumed that it was not offered. I charge less than the going rate because I really want to encourage couples to do it.

Lost story short, unless you are a certain kind of Orthodox Jew, you should assume that it is part of the required price

Q: What is "Fill in Names & Dates" and why is there a separate fee for it?

 

Q: We are trying to choose a design and want more images of them to see what the colors really look like. Can we see other pictures?

 

A: As the story of the infamous Blue & Black dress aptly demonstrated, lighting can have a huge impact on our perception of color. To avoid this problem, the art images on this website come directly from the master files. There is no lighting distortion.

If you are unsure about the colors, compare the images on a couple of devices. On my out-of-the-box mac, the colors are very close to the prints. The major difference between prints and the images is the resolution. The printed images are 300 ppi (or greater) and the website images are only 72 ppi.

The prints are sharper and more detailed and the colors have a crispness that the lower resolution photos cannot match. Photos of the prints would also be at screen resolution, so wouldn't accurately show this.

 

Q: How much does a ketubah cost?
How do I order a ketubah? 

A: Please click on the ketubah design you are interested in. All of the information you are looking for is in the description. You can see prices for your chosen material and size by selecting them. The price will appear below the main picture.

 

Q: I have this question about something. Can I call you?

A:  The best and fastest way to reach me is by email. I check email frequently and usually the longest you will have to wait is a couple of hours. Email allows me to thoughtfully and completely answer your question and keep track of order details even before you place the order.

 

Q: I don't do email. Is there another way to go over the details?

A: This service is entirely provided by email. You will need an email address that is regularly checked to receive proofs and to communicate with me about all of the details.

 

Q: Paper, Mounted Paper, Loose Canvas, Gallery Canvas, or Metal - what would you choose?

A: Because tastes differ significantly, I can't tell you what you will be happiest with. I can say that if you can't decide, you won't go wrong with paper or mounted paper. The canvas and metal options are high quality and good choices, but not everyone likes them and they can be difficult to sign, especially if the signatures are against a dark background. If it were me, I would order the paper.

 

Q: How long will it take to get my ketubah?

A: 5-10 business days is a realistic amount of time for overnight  shipping. 10-20 business days for ground shipping.

However, this depends on you to have your information ready including your complete Hebrew name and parents' Hebrew names, promptly review proofs, and respond to emails. It is entirely possible to draw the process out for months waiting for your mother to get back to you with your Hebrew name, your rabbi to review the text, and proofs sitting in spam folders.

 

Q: I want to use art from my ketubah in my wedding program or the invitations. Can I have my friend who is a graphic designer use it?

A: Not without permission. In some instances, you can purchase a clip-art package of art from your ketubah. Please do not use art without permission!

 

Q: I've just gotten my text proof. Why does it say that I'm getting married on the first day of the week? My wedding is Saturday at 4 PM, wouldn't that be the seventh day?

A: Saturday evenings are by far the most popular time for weddings, however Jewish weddings are not traditionally held on Shabbat (Friday evening slightly before sunset, through after dark on Saturday evening).

The convention is that Jewish weddings don't happen on Shabbat, so it is written as happening after Shabbat ends. After dark on Saturday evening corresponds to the beginning of the first day of the week. 

 

Q: My ketubah got damaged / lost at the wedding / in a fire / paragliding. Can you send me a copy? Also, I'd like an additional copy for our weekend house.

A: Just give me the ketubah design and number if you have it, otherwise the name of the person who ordered it will do. If a substantial amount of time has passed, I can't guarantee that I will still have it, but it doesn't hurt to ask. It will have the same ketubah number and information as the original. The prices are basically printing cost + transaction fees.

 

Q: Who are Charles & Eliza? I see some of your sample pictures have their names.

A: They are entirely fictional. At a certain point, I decided that completed text would more accurately represent what the ketubah would look like when received. Some designs have been updated, others haven't.